Privacy Policy (Joya Digital)
Last updated: March 30, 2026
Joya Digital (“Joya Digital”, “we”, “us”, or “our”) operates https://joyadigital.com/ (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Website or contact us.
If you have questions about this policy or your privacy rights, contact us at: info@joyadigital.com.
1) Information we collect
We may collect the following categories of information:
- Information you provide directly
- Contact details (such as name, email address, phone number)
- Business details you share (such as company name, project details, budget ranges, and messages)
- Any other information you choose to send us via forms, email, or other communications
- Information collected automatically
- Device and browser data (e.g., device type, operating system, browser type)
- Usage data (e.g., pages viewed, time spent, clicks, referring/exit pages)
- Approximate location (e.g., city/country derived from IP address)
- Cookies or similar technologies (see Cookies section below)
2) How we use your information
We use personal information to:
- Provide and operate the Website
- Respond to inquiries and communicate with you
- Provide marketing services or proposals you request
- Improve Website performance, user experience, and security
- Measure and analyze marketing and Website performance (for example, to understand traffic sources and conversions)
- Comply with legal obligations and enforce our agreements
3) Legal bases (where applicable)
If your local law requires a legal basis (such as under GDPR/UK GDPR), we may process personal information based on:
- Consent (e.g., when you opt in to cookies or marketing communications)
- Contract necessity (e.g., to provide requested services)
- Legitimate interests (e.g., improving our Website, preventing fraud, measuring performance)
- Legal obligations
4) Cookies and tracking technologies
We may use cookies and similar technologies (such as pixels and tags) to:
- Enable core Website functionality
- Understand how visitors use the Website
- Measure the effectiveness of marketing campaigns
- Support advertising and retargeting (where enabled)
You can control cookies through your browser settings and, where available, through any cookie banner/settings on the Website. Disabling some cookies may affect Website functionality.
5) Sharing and disclosure of information
We may share personal information:
- With service providers who help us run our business (e.g., hosting, analytics, email, CRM, security). They are authorized to use information only as needed to provide services to us.
- For legal reasons, if required to comply with a law, regulation, legal process, or governmental request
- To protect rights and safety, including investigating potential fraud or security issues
- In a business transfer, such as a merger, acquisition, or asset sale (information may be transferred as part of that transaction)
We do not sell your personal information in the traditional sense. If applicable law defines “sale” or “sharing” broadly (e.g., certain advertising technologies), you may have opt-out rights described below.
6) International data transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards to protect information during cross-border transfers.
7) Data retention
We keep personal information only as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. Retention periods depend on the type of data and why we collected it.
8) Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
9) Your rights and choices
Depending on your location, you may have rights such as:
- Access to the personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion of your information
- Objection to or restriction of processing
- Data portability
- Withdrawal of consent (where processing is based on consent)
- Opt-out of certain targeted advertising / “sharing” (where applicable)
To exercise rights, email us at info@joyadigital.com. We may need to verify your identity before fulfilling certain requests.
10) Children’s privacy
Our Website is not intended for children under 13 (or the age defined by applicable law). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can take appropriate action.
11) Third-party links
Our Website may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies.
12) Changes to this Privacy Policy
We may update this policy from time to time. The “Last updated” date indicates when changes were made. Your continued use of the Website after changes means you accept the updated policy.